Shipping policy
Shipping Policy
Shipping Policy
Lonvra ships products within the United States using freight and specialized carriers due to product size and weight.
Processing Time
Orders typically process within 3–7 business days before shipment. Lead times may vary depending on product availability and manufacturer.
Delivery
Delivery timelines vary by product and destination. Freight deliveries may require curbside delivery and customer coordination. Additional services such as inside delivery or installation are not included unless explicitly stated.
Damaged Shipments
If your order arrives damaged, notify us within 48 hours of delivery by emailing support@lonvra.com with photos of the damage and packaging.